Truphone for Finance wins Most Innovative Operational Resilience and Business Continuity Award

The A-Team Innovation Awards celebrate innovative projects and teams across the vendor and practitioner communities that make use of new and emerging technologies to deliver high-value solutions for financial institutions in capital markets.

The accolade was awarded for Truphone’s support of its financial services customers who needed to securely and compliantly shift from the highly regulated office environment to a home and remote working model with just a few days’ notice.

When the pandemic hit in March 2020, the global banking and financial sector faced a difficult reality: moving its heavily regulated users from the curated office, trade floor and exchanges to its employees’ kitchens, living rooms and spare bedrooms overnight, without compromising security or compliance.

Issues around equipment and security needed addressing—fast. That’s where Truphone came in. Long before the impact of Covid-19, Truphone was challenging the need for the financial sector to be tied to a desk. Truphone for Finance was built around technology that makes it easy for the Global Financial Markets to do business remotely via mobile, all while keeping compliant and secure.

Where this technology had previously been employed for users regularly outside of the office, financial institutions needed to extend its use to the entire regulated base. Truphone was tasked with supplying secure and compliant mobile communication connectivity that enabled them to quickly and efficiently work from home and apply control policies required by regulators, including monitoring and recording. Truphone’s recorded mobile voice traffic among these customers increased from an average of 2 million minutes a month to 20 million minutes a month overnight.

Paul Liesching, Enterprise Sales Director said: “After a difficult year, it’s been with great pride that we have seen the Truphone for Finance solution help so many in the financial sector. This award is for Truphone’s incredibly talented engineering and customer support teams who worked tirelessly to support this massive increase in demand and in so doing enabled the global investment banking industry to successfully move their trading floors to their employees’ home offices, kitchen tables, and spare rooms."

“At Truphone, we have long championed the idea that you should be able to do business anywhere, whether that is in a foreign city, or from the comfort of your own home. 2020 showed us just how critical this need is. We are thrilled to be arming more businesses with the tools to do this—and do it well.”

Congratulating Truphone, Angela Wilbraham, CEO of the A-Team Group, commented “There are incredible innovations in the world of capital markets data and technology. Our A-Team Innovation Awards 2021 were created to celebrate and reward those companies at the forefront of innovation within our industry. We congratulate Truphone in winning the Most innovative operational resilience / business continuity initiative award in recognition of their excellence in driving forward progress in capital markets capabilities.”

About Truphone for Finance

Truphone believes there is now a requirement in the global financial markets for a global innovator and supplier of wireless communication technology. Truphone has launched Truphone for Finance to address this requirement. Truphone for Finance is the complete communication solution for finance, providing mobile voice and SMS recording to over 150 financial institutions— including 10 of the world’s 12 largest investment banks.

Truphone for Finance offers a unique global mobile network, providing banks and financial institutions with the ability to simplify their mobile estate by reducing suppliers, while improving customer service, increasing insight, removing uncertainty and reducing cost.

Unlike other ‘international’ mobile brands, Truphone for Finance operates as one company globally. One management team, one account management and support unit, one support environment, one billing platform, one security approach, one compliant approach and one network globally.

Truphone massively reduces the true cost of global mobility, all while providing an award-winning, unrivalled service. Headquartered in London, it has 16 offices across four continents and continue to expand globally.

About Truphone

Truphone believes that connectivity can be easier, smarter and more efficient. Since 2006, we have built state of the art SIM software, intuitive management platforms and a powerful global network to make this a reality.

Every day, our technicians engineer better connections between things, people and business to make the world smarter. Headquartered in London, we have 15 offices across four continents and continue to expand globally. To learn more, visit www.truphone.com.