Truphone achieves ISO 22301 Business Continuity Management System Certification
As of January 2020, Truphone is officially certified against the ISO 22301 Business Continuity Management System. This certification represents the culmination of several months of work pursuing and fine-tuning the best practices regarding people, processes and technology for Truphone’s critical services.
The ISO 22301 Certification awarded to Truphone focuses on the following key areas:
- Identification of critical processes and their risks
- Review and adjustment of supplier’s response during a recovery
- Commitment to the continuity of services provided to customers
ISO 22301 was conceived to protect from disruptive incidents and reduce the likelihood of such occurrences. Additionally, the ISO 22301 Business Continuity certification helps minimise major losses and maximise the recovery time for critical processes and services.
What does this mean for our customers?
Our customers can now be assured that Truphone follows the best international practices to maintain its up and running services, drastically reducing the likelihood and impact of service disruptions.
Truphone can now provide an official assurance, based on a thorough independent audit process against the ISO best practices, that the services we provide have business continuity plans in place to ensure availability and high resiliency.
Truphone’s supply chain will be more resilient and the overall ecosystem will have a risk reduction on potential down times.
This certification reinforces Truphone’s commitment to providing a premium level of service to clients, even during hostile conditions.
What is next for Truphone?
While the achievement of this certification is a milestone for our cybersecurity strategy, it is not the end of our efforts. Truphone will engage with periodic disaster recovery exercises and business continuity tests in order to ensure plans are kept up to date and adapted to our customer’s needs and requirements.
Truphone continues to enhance its cybersecurity posture with internationally recognised certifications based in best practices, standards and independent audits.
Again, Truphone meets the highest standards of the ISO requirements along with the implementation of a well-structured roadmap of activities, tools and processes to ensure our customer’s data is secure and protected against malicious actors.