Ncell Axiata Limited partners with Truphone as the ‘invisible revolution’ of digital connectivity booms in 2023

Truphone accelerates eSIM for Nepal's leading telecom operator to bring new digital experiences to over 17 million subscribers

Ncell Axiata Limited partners with Truphone as the ‘invisible revolution’ of digital connectivity booms in 2023

Ncell Axiata Limited, Nepal’s leading telecom operator has partnered with Truphone for the implementation of e-SIM in Nepal under the digital transformation journey of the company. The partnership brings new digital experiences to Ncell’s over 17 million subscribers through Truphone’s leading Remote SIM Provisioning platform (RSP), eSIM Launch Pad such as streamlined point of sale functionality, faster, easier profile downloads and unrivalled self-service capability.

An eSIM is an industry-standard digital SIM with a small built-in chip inside the device which provides network connectivity without the need for a physical SIM card. It is more secure than a physical SIM as it cannot be removed if the handset is lost or stolen.

As a subsidiary of the Axiata Group Berhad, Ncell is proud to launch eSIM in line with its commitment to introduce new technology and services to serve its customers. Truphone will further strengthen that commitment to innovation by giving them more choice and control over their eSIM with its GSMA-certified eSIM management platform.

Truphone CEO, Harry Odenhoven said: “As a pioneer in eSIM technology we’re delighted at the opportunity to accelerate Ncell’s eSIM and make Nepal’s leading mobile network even more innovative, not to mention sustainable by saving tonnes of plastic waste. Truphone’s vision is, and has always been, to create a more seamlessly connected world and this marks a significant first step in that direction. Ncell is an innovative partner, and we look forward to creating a futureproof solution for its customers.”

Andy Chong, CEO Ncell Axiata Limited said: “We’re delighted that Ncell customers can now upgrade their physical SIM to embedded SIM (eSIM) and take the benefits from eSIM on their compatible devices. We believe that eSIM will play a crucial role in the context of the entire ecosystem development of ICT in Nepal, as connected devices are set to grow in both customer and enterprise segments and partnership with Truphone was an easy choice for us as they offered the power to accelerate our eSIM with tools for rapid deployment, fast development and powerful self-service. They share our passion for innovation and our partnership with them is in line with our commitment to introducing new technology and services to serve our customers.”

The partnership also gives Ncell complete control and oversight of its eSIM offering and enables it to provision and update thousands of eSIM profiles in an instant - saving time and money.

Truphone’s eSIM Launch Pad platform is an enabler for networks to deliver eSIM at scale and reduce reliance on plastic SIM cards to activate smartphones, tablets and smartwatches. With georedundancy provided as standard, Ncell can also ensure zero downtime for its services and keep customers connected. 

About Truphone

Truphone is on a mission to connect the world seamlessly.

That’s why they aim to enable more connections than anyone else and why they’ve been pioneering the “invisible revolution” of global connectivity from the very beginning.

From international enterprises and consumers to IOT device makers and Telecommunications operators, their global network and connectivity solutions provide more freedom and choice than anyone else, thanks to the power of eSIM.

Headquartered in the UK and with offices across four continents, they’ve built a global network and their platforms from the ground up to support eSIM, and have invested over £550 million into creating our unique proposition and becoming one of the world’s leading innovators in eSIM, cloud and digital solutions.

As a result, they’ve become a leading technology company and eSIM trailblazer that’s trusted by thousands of international businesses across hundreds of countries, including global brands, powerhouse network providers and leading banks and financial institutions.

To learn more, visit

About Ncell

Ncell Axiata Limited is the first private mobile service provider operating in Nepal. The company is committed to building the best-in-class mobile network experience, connecting some of the remotest areas of Nepal with digital communication offerings.

Contributing to the vision of Digital Nepal and development of the country’s economy and infrastructure, Ncell is contributing in building best in class networks and communication services to people living across Nepal, and operates the widest 4G network in the country fulfilling the national need of high-speed mobile broadband and creating new opportunities for the people of Nepal taking the country towards a brighter digital future.

As the country’s largest taxpayer, Ncell have contributed NPR 263 billion in taxes as of FY 2020/21 since inception. The company has also invested more than NPR 1.65 billion under its Corporate Social Responsibility (CSR) initiatives including in focus area—education, environment and health, supporting the government in achieving the UN Sustainable Development Goals (SDGs).

For more information

Ms. Bishakha Lakshmi Khadka
Head, Corporate Communications and CSR
Phone: +977-9802100657

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